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When machines break down, service companies usually send a service technician to the customer's site to repair the damage and do maintenance work. However, for location-independent devices, it is easier and more cost-effective for service companies to ask the customer to return the device for repair.
From 1st February 2021, IT-PEAK-Networks GmbH will be operating under the name PEAKnx GmbH. For customers and business partners, there will be practically no changes. All business and services will continue under the new company name.
With the mobile repV Service Reports Pro App, the technical field service can enter order data on-site at the customer. The update to the latest version not only improves the performance of the app, but also contains several new functions that help service providers to process service orders even more efficiently.